Social Recommendations Increase Online Video Ad Performance

According to the Social Ad Effectiveness study by Unruly, the results of a survey to determine the impact of recommendation on brand metrics among 18-34 year olds found that social recommendations dramatically increased ad performance.

• Video enjoyment increased purchase intent by 97% and brand association by 139%
• Enjoyment of the video rose by 14% among viewers who had viewed following a recommendation
• Brand recall and brand association rose 7% among viewers who had been recommended the video versus viewers who found it by browsing.

The explosion of social networking has opened up a massive opportunity for advertisers to open a dialogue with their audiences, particularly via video campaigns that make brand ambassadors of opinion leaders in social spaces. Social video advertising has grown rapidly, more than doubling in size every year since 2009.

However, there is little granularity around the extent to which social advertising impacts traditional brand metrics. This study sets out to understand the effect of recommendations in online video advertising, determining to what extent social recommendations affect brand metrics such as recall, favorability, message association and purchase intent. It finds that recommendations impact video enjoyment, and so also considers the effect of video enjoyment on the key brand metrics.

Key findings:
14% increase in the number of people who enjoyed the video following a recommendation versus those who had discovered it by browsing. Moreover, a recommendation reduced the number of people who did not enjoy the video by 41%.

Viewer enjoyment of branded video is important because it has a direct impact on key brand metrics. Viewers who enjoyed the video they watched demonstrated 139% higher brand association, 97% higher purchase intent, higher brand favorability, and higher brand recall than their counterparts who did not enjoy the video.

68% of viewers who had browsed to the video correctly recalled the brand when prompted, compared to 73% of viewers who had arrived at the video following a recommendation. This 7% uplift suggests that video viewers are in a more receptive and attentive frame of mind following a recommendation, allowing brands that produce and distribute social content to benefit from closer communication with their audiences.

Recommendations caused a 7% increase in brand association. Agreement with key brand statements increased from 41% among viewers who had browsed to the video to 44% among viewers who seen the video following a recommendation.

Recommendations make viewers more receptive to brand messaging. Recommendations have a large role to play for brands, says the report, in changing off-message perceptions among their audiences as well as in actively cultivating on-message perceptions.

49% of viewers purchased the advertised product within three days of the view. 38% of viewers spoke to someone in person about the video, showing a social video view to stimulate real life conversation. 9% of users searched for the brand, and 4% of users searched for products of that type. Social video viewing is having an effect across all aspects of the purchase funnel.

The power of social video lies in the recommendation to view content. This recommendation comes from peers in social media environments, and from authoritative blogs and news sources covering advertiser content editorially. The impact of the recommendation on consumers is considerable:

• Viewers are more likely to enjoy a video when it has been recommended than when encountered through browsing (14% higher enjoyment)
• Viewers are more likely to recall a brand name when the social video has been recommended than when encountered through browsing (7% higher recall)
• Viewers are more likely to engage with an ad’s messages when the social has been recommended than when encountered through browsing (10% higher brand association)
-Center For Media Research

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